Refund Policy

Paid RigPlane Pro purchases are processed by Paddle as merchant of record. Refunds for paid purchases follow Paddle's official Refund Policy.

Paddle Refund Policy

Please review Paddle's Refund Policy at paddle.com/legal/refund-policy. For purchases processed by Paddle, Paddle's Refund Policy controls refund handling alongside any mandatory rights that apply to you.

How to Request a Refund

To request a refund, use Paddle buyer support at paddle.net or follow the instructions in your Paddle receipt email. You may also contact us at [email protected] for product support.

Processing

Approved refunds are processed by Paddle under Paddle's Refund Policy and Buyer Terms.

License After Refund

When Paddle refunds a RigPlane Pro purchase, the related paid license and update eligibility may be cancelled in accordance with Paddle's policy and the purchase reversal.

Contact

Refund and buyer support requests can be sent to [email protected].